Technical Support
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£35.00£200.00

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Technical Support Packages

At CDS, we understand that there may be times you require help with your new product. We have put together a range of packages to offer assistance when required.

Starter

£ 35
ex. VAT / Per 30 Minutes
  • 30 minutes of support
  • Email support
  • Phone support
  • Remote dial-in support

1 Hour

£ 60
ex. VAT / Per hour
  • 1 hour of support
  • Email support
  • Phone support
  • Remote dial-in support
Most popular

Professional

£ 200
ex. VAT / Per Session
  • 4 hours of support
  • Email support
  • Phone support
  • Remote dial-in support

Please Note:

The CDS Support Packages cover Monday – Friday 8:30 am – 4:30 pm GMT and excludes bank holidays. Orders placed out of these times will be processed the next working day. All assistance needs to be booked in advance.

Our support packages are for the engineer’s time to help support and configure any issues and not for the resolution of the issue. If you run out of support time you will need to renew your package.

For our engineers to be able to help resolve and configure your systems, we may need to carry out a consultation/assessment of your network/products. This consultation time will be part of support time.

Support Packages

1 Hour, 30 Minutes, 4 Hours

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